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Customer Complaint

Dear Customer

You are at the center of our strategy and business model and we strive to deliver best possible services with respect to response time and complaint resolution by following your feedback, adopting high value standards, developing policies and implementing and mechanizing our procedures.

Please let us know when you are happy or unhappy with our products or services or simply wish to make a suggestion. Your experience gives us the opportunity to put matters right for you and to improve our products and services.
You can submit your complaints, suggestions or comments by the following means:

  • In person visit to any of our offices
  • By telephone by calling +966 11 299 7777
  • Using email customercare@saudiorix.com.sa
  • Additionally, you can also contact us using the form below:

Customer Complaint Form

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